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App stays not logged in iPadOS 17.7.10 and some Android Tablets

For me the app does not stays logged in on my iPad. I have to relogin regularly on almost a daily basis.

Status: Completed7 comments

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Comments7

  • Jan from Mr. Cook changed status to Completed
    Team•

    Apr 14

    Pinned

    This problem should now be resolved. If you encounter this or any other issues, please feel free to submit a new report. Thank you!

  • Jan from Mr. Cook changed status to Under Review
    Team•

    Jan 26

    Pinned

    Hi @urfin thanks for letting me know. Is this also happening on other devices or the web version at https://www.mrcook.app or only the iPad OS version?

    This may help me narrow down the reason for this problem.


    Thanks!

    • urfin

      •

      Jan 26

      It's only the iPad app. On my several Android devices, the app stays logged in.

      • Jan from Mr. Cook

        Team•

        Jan 28

        Okay thank for letting me know.

  • urfin

    •

    Mar 20

    It seems to be fixed on the newest versions of the app. It is now quite some time ago, I had to relogin into the app.

    • Jan from Mr. Cook

      Team•

      Mar 20

      Hi @urfin , thank you for informing me. I also had to log in again a while ago. I'm still unsure when this occurs. Please let me know if you notice it happening again.

  • InaCooksCurious

    •

    Feb 27

    This has been happening to me on the iPhone recently.